Support service employees will have access to aggregated bulk email metrics that do not contain personalized email message texts, email templates, etc. If you do this, Creatio support will be able to resolve any potential bulk email issues faster.
We recommend that you set up monitoring of your bulk email status by the support service before you start working with bulk emails. When using blacklists, we recommend checking that the received IP addresses are not on this list. If the whitelist does not contain the IP address that the analytical information is sent from, the data will be lost. It is not recommended to use IP address whitelists to limit access to open ports because the Creatio Cloud Email Service may send analytical information about responses from different IP addresses. In case the data transfer protocol or application address is changed, make the appropriate changes on the bulk email setup page. If the HTTPS protocol is used to access Creatio, the application server must have an active certificate installed. Verify each domain by using specific text SPF-, DKIM- and DMARK-records.Īttention. Specify the list of your domains on the bulk email settings page. To obtain the API key and the Auth key, as well as the URL to bulk email cloud services after installing product licenses, please contact our support at will populate the Email provider field with the name of your email service provider after you fill out the API key and Creatio cloud services connection URL fields.įor the sender name to be displayed correctly in the bulk email and to avoid unauthorized bulk email sent on your behalf, perform the following settings: In the Auth key field, specify the authentication key for receiving responses. It typically involves email marketing automation tools and email lists (although. In the Creatio cloud services connection URL field, specify the bulk email cloud service address in the “” format. A bulk email is a mass email message sent to multiple addresses at once. In the API key field, specify your personal access key to the bulk email service.
If the page will not open, check whether the port is opened correctly. To do this, open the Creatio cloud services connection URL in the “” format in the browser.Īs a result, a blank page should open. We recommend checking the connection to port 443 after you complete the setup. POST requests are always over port 443 regardless of the port on which Creatio is available.
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